Why Tienwi What we build Process How we work
Let's talk

We build the software your business needs to
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We turn complex problems, manual processes and high-potential ideas into digital products, platforms and systems people actually use.

Tell us what you want to build See how we think
Product strategy UX/UI Engineering Applied AI
Overview Orders Customers
PR IN UX
Publish
PROJECT OverviewOrdersInventoryCustomersWorkflows AI active
Operations overviewToday · 9:41 AM
Orders today1,284+12%
Revenue86.4M+8%
Dispatch1.8 h-24 min
Weekly revenue2026
Chart · 540 × 160
#4821Ferretería El RobleIn transit
#4820Distribuidora AndinaDelivered
build.ts
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AI Agent Order updated CRM, ERP and logistics · 14 s
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Companies that trust us
When your business grows

There comes a point when off-the-shelf tools stop being enough.

Many companies try to fix it by piling on more tools, more spreadsheets and more people.

More complex processesEvery team does things its own way.
Scattered dataNo one has the full picture.
Manual workYour team copies, pastes and repeats.
Ideas on holdThe technology you need doesn't exist yet.
ExcelWhatsAppEmailCRMDrive
→ One connected system
Until the problem isn't a single tool anymore. It's the whole system.
That's where we come in. We understand the business, design the experience and build the technology so your operation moves forward with less friction.
Talk to an expert
How we think

We don't start by asking {{ mfStrike }}

We start with a far more important question:

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01 First, we understand the problem. Before we talk code, we get to know your users, operations, constraints and business opportunity.
02 Then, we reduce complexity. We design a clear experience and a scope that lets you move forward without overbuilding.
03 Next, we build what matters. Product, design and engineering work as one team from the very first decision.
04 And we make it ready to evolve. We build with integration, maintenance, data, performance and future growth in mind.

From an idea to a product. From a manual process to a system. From a fragmented operation to a connected platform.

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What we build

We don't build software for the sake of it

We build technology with a purpose: to sell more, run better, reduce friction, automate work or launch a new line of business.

Digital products

We turn ideas into platforms, apps and products ready to go to market and evolve with real data.

SaaS · Apps · Portals · Marketplaces
To do
In progress
Done✓

Custom software

When your operation no longer fits inside generic software, we build one around your business.

ERP · CRM · Dashboards · Internal systems
✦Summarize this week's sales↑
Bogotá accounts for 42% of orders. Should I prepare the report for the team?View reportShare

Artificial intelligence

We bring in AI where it truly makes an impact: customer service, operations, knowledge, analysis and task execution.

Agents · RAG · Copilots · Automation
shopifywoocommerceAPIwhatsapphubspot

Integrations

We make your ERP, CRM, e-commerce, payments, logistics, WhatsApp and internal systems work as one operation.

APIs · Webhooks · MCP · Data flows
1New order
→
2Validates payment
→
3Notifies via WhatsApp
→
✓ CRM updated

Automation

We turn repetitive, people-dependent processes into measurable, fast and reliable digital workflows.

Workflows · Orchestration · Operations
Load timeOptimized
Before4.2 s
Now0.9 s

Modernization

You don't always have to start from scratch. We improve the architecture, performance, experience and scalability of existing systems.

Cloud · DevOps · Performance · Security
This is what we build

Products your team and customers use every single day

Clear interfaces, connected to your operation and designed so every task takes fewer steps.

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Operations
Overview
Orders
Inventory
Customers
Reports
Operations overview Today ▾
Orders today1,284+12% vs. yesterday
Revenue86.4M+8% vs. yesterday
Dispatch time1.8 h-24 min
Open tickets123 urgent
Orders per hour6 AM – 5 PM
Needs attention
3 orders out of stock
Delayed dispatch · North Route
12 unassigned tickets
View all →
OrderCustomerStatusTotal
#4821Ferretería El RobleIn transit1,240,000
#4820Distribuidora AndinaDelivered3,870,500
#4819Comercial SabanaPreparing860,200
9:41●●●
‹Order #4821
Arriving today2:30 – 3:00 PM
✓Confirmed
✓Packed
In transit
Delivered
Chat with support
9:41●●●
Hi, AndreaYou have 4 visits today
Monthly goal 72% 18.4M of 25.5M COP
Today's visits
FRFerretería El Roble9:00 AM · Chapinero
DADistribuidora Andina11:30 AM · Suba
CSComercial Sabana3:00 PM · Chía
HomeCustomersOrdersProfile
Search by part number or size… Customer: Distribuidora Andina
Filters
Rim✓15"✓16"17"
Availability✓In stockSpecial order
Tire 205/55 R16Ref. MT-20555
460,870 COPQuote
Tire 195/65 R15Ref. MT-19565
389,900 COPQuote
Tire 215/60 R16Ref. MT-21560
512,300 COPQuote
Tire 185/60 R15Ref. MT-18560
342,500 COPQuote
Tire 205/60 R16Ref. MT-20560
475,000 COPQuote
Tire 195/55 R15Ref. MT-19555
401,200 COPQuote
Quote Q-2093
4 × 205/55 R161,843,480
4 × 195/65 R151,559,600
Distributor discount-8%
Total3,131,025 COP
Request approval Auto-approved up to 5M COP
Conversations
Laura GómezAddress change · now
Carlos RuizWarranty status · 2 min
Mónica PardoE-invoice · 6 min
Julián VegaEscalated to an agent · 9 min
Support agent● Online
I need to change the delivery address for order #4821
Done, Laura. I've updated the address to Cra. 7 #45-10, Bogotá. Logistics already has the change.
And the invoice?
I've sent it to your email with the new address. Anything else I can help with?
Type a message…
Actions taken
✓Identified the customerCRM
✓Looked up the orderERP
✓Updated the addressLogistics
✓Reissued the invoiceE-invoicing
Resolved in 14 s · no human intervention
Sample data. Every product is designed around your operation.
From idea to product

A good idea doesn't need more features. It needs clarity.

We reduce uncertainty before increasing investment. We design first, build in stages and improve based on evidence.

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01 Understand Business, users, processes, data, constraints and the real goal.
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02 Design Architecture, experience, flows, prototype, scope and priorities.
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03 Build Short sprints, visible deliverables, continuous QA and fast decisions.
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04 Connect We integrate the data, tools and systems that are already part of your business.
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05 Scale We measure, optimize and evolve the product as your operation grows.
Problems we solve

Not every company needs an app

Some need to connect five systems. Others need to replace Excel. Or automate hundreds of tasks. Or turn a manual operation into a platform.

ERP
CRM
E-commerce
{{ hubPulse }}One single operation
Payments
Logistics
WhatsApp
Integrations ERP + CRM Automation

When information is fragmented

We connect systems and centralize data to cut double data entry, operational errors and reliance on manual processes.

What's the status of order #4821?
It's on its way and arrives tomorrow between 9 AM and 12 PM. Want me to text you on WhatsApp when it's out for delivery?
✓ Checked the ERP ✓ Notified logistics Hands off to a person when needed
AI Agent Knowledge Operations

When your team repeats the same tasks

We build agents and automations that look up information, respond, take action and escalate to a person when it makes sense.

Technology

We build for today. We design for what's next.

Our value isn't in using one specific technology. It's in knowing which one to use to solve each problem without compromising the product's future.

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How we work with you

A complete tech team, without having to hire one.

Product, design, engineering and AI working as an extension of your company from day one. No hiring processes, no fixed payroll.

To get started Discovery Sprint To turn an idea, problem or need into a clear plan before development begins.
✓Assessment and scope ✓Prototype and architecture ✓Roadmap and estimate
Learn more →
End to end MOST POPULAR
End-to-end product We own everything from strategy to a product running in production.
✓Product + UX/UI + engineering ✓Iterative development ✓QA, deployment and evolution
Talk to an expert
To scale Dedicated team For companies with a defined roadmap that need more capacity without adding fixed overhead.
✓Developers, product and QA ✓Integrated with your team ✓Flexible capacity
Learn more →
It starts with a conversation

Tell us what you want to build

It could be an idea, a problem or simply something you know should work better. We'll help you turn it into technology.

Talk to an expert Message us on WhatsApp
30-min assessmentWith a specialistNo commitment
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